A pressure drop due to the water softener is not common but to rule it out, place the water softener on bypass for a day and confirm if water pressure returns or stays low.
*If you have a pre-filter installed, bypass the pre-filter first if possible, and check the water pressure.
*If you cannot bypass the pre-filter on its own, continue to bypass the entire softener unit for a day.
*Please note that 10” pre-filters need to be replaced every 5-6 months and 20” pre-filters need to be replaced every 11-12 months. If the filter is old, it’s likely clogged and needs to be replaced.
If water pressure returned to normal with the softener bypassed and you do not have a pre-filter part of your set-up, please contact our Customer Support team Mon-Fri 8:30AM-5:30PM PST for further assistance.