After your return is received, Aquasure will inspect the item before processing any approved refund.
Most return inspections are completed within 1-2 business days after the return is received.
Refund Processing Timeline
Once your return has been inspected and approved, refunds are typically processed within 3-5 business days.
After Aquasure processes the refund, your bank or payment provider may require additional time before the refund appears on your account.
Where Refunds Are Issued
Refunds are issued to the original payment method used when the order was placed.
Depending on your bank or payment provider, the refund may not appear immediately after it has been processed.
If Your Refund Has Not Appeared Yet
If your return has been received and approved but your refund has not appeared after the expected processing time, please submit a support request through the Aquasure Help Center so our team can review your refund status.