The number of boxes included with your shipment depends on the product or system purchased.
Please note that shipments containing multiple boxes may arrive on different days depending on carrier handling and package weight.
Expected Number of Boxes by Product
| Product | Number of Boxes |
| Harmony Series Whole House Water Softener | 2 |
| Signature Pro Series | 3 |
| Signature Elite Series | 5 |
| Fortitude Pro Series | 2 |
| Harmony Lite | 1 |
| Premier Series Reverse Osmosis System | 1 |
Missing a Box?
If your order shipped in multiple packages, check your tracking information to see whether additional packages are still in transit.
When to Submit a Support Request
If all packages show as delivered and you believe a box is missing, please submit a support request through the Aquasure Help Center and select the option that best matches your question or issue. Our team will review the details and follow up with the next steps.